Returns Policy

ALL ITEMS ARE NON-REFUNDABLE & UNABLE TO OFFER EXCHANGES!
At this stage , If you want to replace your items for a different size or colour, you will need to place a new order.

We do not accept any refund, return or exchange by any means unless faulty items:

Faulty items are classified as faulty if they are received damaged, or where a manufacturing fault occurs. Please note that damage as a result of wear and tear are not considered to be faulty. Where possible, we will offer to repair or exchange faulty items. Please be aware that we can only replace it for the same product in the same size, subject to availability. You will receive a full refund if the item can’t be replaced or repaired, which includes the original shipping cost.

In rare circumstance that your item has a defect, please contact us: info@yelephantkids.com